10-Year Global Warranty

Your Shopping Cart is empty.

${{ (item.variation.media ? item.variation.media.alt_translations : item.product.cover_media.alt_translations) | translateModel }}$ ${{ (item.variation.media ? item.variation.media.alt_translations : item.product.cover_media.alt_translations) | translateModel }}$

{{ childProduct.title_translations | translateModel }}

{{ getChildVariationShorthand(childProduct.child_variation) }}

{{ getSelectedItemDetail(selectedChildProduct, item).childProductName }} x {{ selectedChildProduct.quantity || 1 }}

{{ getSelectedItemDetail(selectedChildProduct, item).childVariationName }}

{{item.quantity}}x NT$0 {{ item.unit_point }} Point

Remove

${{addonItem.product.cover_media.alt_translations | translateModel}}$

{{addonItem.quantity}}x {{ mainConfig.merchantData.base_currency.alternate_symbol + "0" }}

Remove

Warranty Information

Full Warranty Policy Information

How does a Global Warranty work?

How do I activate my 10-year Global Warranty?

What is not covered?

How do I make a warranty claim?

How long does it take to process my claim?

What if my item has been discontinued?

Are there any exceptions to the Global Warranty?

Product Registration

Why do I need to register my product?

How do I register my Moshi product?

How do I know if my product's registration was completed?

I’ve already registered a Moshi product. What happens to my previous warranty?

If my product packaging or warranty card is lost, can I still register my product?

I entered all of my product information but it is not registering.

Why can't I locate my Moshi account after product registration?

I emailed Moshi Support but I have not received a reply.