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Free Shipping on Orders over $1000

Warranty Information

Full Warranty Policy Information

How does a Global Warranty work?

How do I activate my 10-year Global Warranty?

What is not covered?

How do I make a warranty claim?

How long does it take to process my claim?

What if my item has been discontinued?

Are there any exceptions to the Global Warranty?

Product Registration

Why do I need to register my product?

How do I register my Moshi product?

How do I know if my product's registration was completed?

I’ve already registered a Moshi product. What happens to my previous warranty?

If my product packaging or warranty card is lost, can I still register my product?

I entered all of my product information but it is not registering.

Why can't I locate my Moshi account after product registration?

I emailed Moshi Support but I have not received a reply.