Global Warranty

Due to peak shipping during the Lunar New Year, delivery schedules are subject to the logistics provider. Specific delivery dates or time slots cannot be guaranteed.

2/4~2/13 Enjoy 12% LINEPOINTS rebate with order via LINEShopping

Due to peak shipping during the Lunar New Year, delivery schedules are subject to the logistics provider. Specific delivery dates or time slots cannot be guaranteed.

2/4~2/13 Enjoy 12% LINEPOINTS rebate with order via LINEShopping

Due to peak shipping during the Lunar New Year, delivery schedules are subject to the logistics provider. Specific delivery dates or time slots cannot be guaranteed.

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Warranty Information

Full Warranty Policy Information

How does a Global Warranty work?

How do I activate Global Warranty?

What is not covered?

How do I make a warranty claim?

How long does it take to process my claim?

What if my item has been discontinued?

Are there any exceptions to the Global Warranty?

Product Registration

Why do I need to register my product?

How do I register my Moshi product?

How do I know if my product's registration was completed?

I’ve already registered a Moshi product. What happens to my previous warranty?

If my product packaging or warranty card is lost, can I still register my product?

I entered all of my product information but it is not registering.

Why can't I locate my Moshi account after product registration?

I emailed Moshi Support but I have not received a reply.